FAQ

Q: What Types of Windshield Damages Can be Repaired by Hoover? A: We Can Repair Chips, Bullseyes and Even Cracks up to 18 inches! Q: How Much Time is Required to Repair My Windshield? A: Hoover Windshield is dedicated to performing your windshield crack repairs in as little as 20 minutes. Our proprietary process combines the knowledge of many years and over 20,000 successful repairs. Q: Will the Repair Still Be Visible After You Are Finished? A: We are usually able to extract 75-95% of the visible damage, but you will always see a tiny spot (similar to a dried water spot) where the area was repaired. The most important aspect of repair is to keep it from spreading further causing a mandatory replacement. It is also very important to repair damaged windshields as soon as possible after each occurrence.The sooner that your damage is repaired, the better it will look. * Note: Certain car wash chemicals can cause the damage to be more visible after repair. Q: How Much Do You Charge for Windshield Repair Service? A: Unlike our competitors, we have prices that are easy to understand. - Single chips are only $10 for the first repair & just $10 for each additional rock chip repair > A rock 'chip' is defined as damage which can be covered by a coin - Long, Single-Line Cracks are $20 up to 8 inches in length and $30 for over 8 inches > For damage over 18", we must visually inspect and qualify the glass prior to repair Q: What Is Your Warranty & Guarantee? A: Hoover Windshield Repair guarantees our glass repair work for life. If you’re not satisfied with the finished windshield crack repair, or the repair fails to stop the break, Hoover Autoglass will credit the cost of the rock chip repair towards the cost of a new windshield and will have it installed for you. Q: Do I Need to Make an Appointment for Repair Service? A: Walk-ins are welcome and we will find a way to fit you in if you can allow a few minutes extra for service. If you are in a hurry and need to make an appointment, just let us know when you are coming in.

PLEASE NOTE: For the best windshield repair results, follow these guidelines: DO cover the fresh damage with clear tape to keep debris away. DO keep your windows cracked open about 1 inch to balance the inside and outside temperatures. DO park in the shade if at all possible. DO NOT use the the vehicle’s windshield washer. These chemicals will cause permanent damage. DO NOT wash the vehicle prior to repair. Car wash chemicals will cause permament damage. DO NOT clean the glass or touch the damage with oily fingers. DO NOT slam the doors until you repair. The extra pressure can cause more damage. DO NOT blast the radio loudly until you repair. Hi/Low frequencies can shatter glass. DO NOT use your defroster or use air conditioning until you repair your damaged glass. DO NOT use the the vehicle’s windshield washer. These chemicals will cause permanent damage.* DO NOT wash the vehicle prior to repair. Car wash chemicals will cause permament damage.* * You’re right...we repeated ourselves. We’re serious about these. By following these guidelines, your Hoover Windshield Repair technician will have the best canvas available in order to provide you with excellent results.